NQHR Club – Mediation

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Tune in to our free virtual HR club webinar – Mediation

In this session of the Narrow Quay HR Club we will talk about mediation. We’ve now got two accredited mediators at Narrow Quay HR and they will discuss what mediation is and what it isn’t and what the parties can expect in the mediation process. We will cover the benefits to the parties and to the organisation of using mediation. We’ll look at when is the right time to think about mediation and how it can work in situations such as when a grievance has been raised. We will also discuss the relative merits of using an internal mediator in an informal mediation process and using the services of an external accredited mediator.

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Date: Thursday 18 May 2023

Time: 9.00am – 10.00am

Speaker: Simon Martin & Sarah Carrington

NQHR Club – Neurodiversity in the Workplace

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Tune in to our free virtual HR club webinar – Neurodiversity in the workplace

Date: Thursday 9 February 2023

Time: 9.00am – 10.00am

Speakers: Helen Couchman, Caitlin Anniss & Jonathan Harper

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In this session Narrow Quay HR’s Helen Couchman will talk you through what neurodiversity is and provide best practice tips on how to effectively support neurodivergent workers and ensure that your workplace is an environment where such workers feel welcomed and well catered for. We are delighted to be welcoming Jonathan Harper from Bristol based charity Paraorchestra who will share his experiences of supporting neurodiverse people in the workplace.

If you would like to email your questions beforehand, please contact our Events team.​

NQHR Club – Managing Menopause in the Workplace

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Tune in to our free virtual HR club webinar – Managing menopause in the workplace

Date: Wednesday 14 September 2022

Time: 9.00am – 10.00am

Type: Virtual Online Event

Cost: Free

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In this informal session, Lead HR Consultant Caitlin Anniss from Narrow Quay HR and Jessica Scott-Dye, Employment lawyer from VWV, will talk through the issues that can arise in connection with managing employees who are going through the menopause in the workplace. The menopause and its impact on work is highly topical at the moment and has prompted employers to consider what they do within their workplace on this topic. 
 
We will use case studies to highlight the key legal and day to day issues involved and provide practical ways for HR professionals to deal with them.

The session will be conducted virtually but we will use polls and the chat function to make the session as interactive as possible.

Speaker:  Caitlin Anniss & Jessica Scott-Dye

We hope you are able to join us. If you have any queries, please contact the Events team.

Essential HR for Line Managers – Session 4: Managing Performance – 29 September 2022

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Date: Thursday 29 September 2022

Time: 10.00am – 11.30am

Price: £35 + VAT

Type: Virtual Online Session

What’s this session about?

Line Managers are usually closest to managing employee issues on the ground and it is therefore essential that they have appropriate support and training in order to do this effectively. These expert led sessions will provide delegates with the skills and confidence to deal with the issues they are likely to face in practice. Delegates can attend each session or choose the ones that they feel are the most relevant.

In this fourth and final session we will cover how to manage performance – both good and bad, including:

  • Performance management in practice
  • Using probationary periods
  • Providing feedback and encouraging positive performance
  • Providing support and setting targets
  • Capability process and issuing warnings
  • Tricky areas

The sessions will be interactive with relevant case studies and there will be opportunities to ask questions.

Speakers: Helen Couchman & Joanne Bradbury

We hope you are able to join us. If you have any queries, please contact the Events team.

Essential HR for Line Managers – Session 3: Managing Short and Long Term Absences – 8 September 2022

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Date: Thursday 8 September 2022

Time: 10.00am – 11.30am

Price: £35 + VAT

Type: Virtual Online Session

What’s this session about?

Line Managers are usually closest to managing employee issues on the ground and it is therefore essential that they have appropriate support and training in order to this effectively. These expert led sessions will provide delegates with the skills and confidence to deal with the issues they are likely to face in practice. Delegates can attend each session or choose the ones that they feel are the most relevant.

In the third session we will cover how to manage short and long term absence, including:

Short term absence

  • Identifying patterns
  • Reporting and monitoring
  • Informal management
  • How and when to move to the formal stage
  • The formal procedure

Long Term absence

  • When to intervene
  • Occupational health and medical input
  • Disability and reasonable adjustments
  • Maintaining contact
  • Fair process

The sessions will be interactive with relevant case studies and there will be opportunities to ask questions.

Speakers: Sue Meehan Boyes & Kirsty Hunt

We hope you are able to join us. If you have any queries, please contact the Events team.

Essential HR for Line Managers – Session 2: Handling Grievances and Difficult Conversations

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Date: Thursday 16 June

Time: 10.00am – 11.30am

Price: £35 + VAT

Location: Virtual Online Event

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What’s this session about?

Line Managers are usually closest to managing employee issues on the ground and it is therefore essential that they have appropriate support and training in order to this effectively. These expert led sessions will provide delegates with the skills and confidence to deal with the issues they are likely to face in practice. Delegates can attend each session or choose the ones that they feel are the most relevant.

In this second session we will cover grievances and how to handle to difficult conversations. The session will include:

  • the definition of a grievance and when to act
  • the procedural requirements
  • informal resolution and mediation
  • investigating, note-taking and record keeping
  • decision making and appeals

 Difficult conversations

  • when it may be appropriate to act
  • planning and preparation
  • structuring the conversation
  • communication skills The sessions will be interactive with relevant case studies and there will be opportunities to ask questions.

The sessions will be interactive with relevant case studies and there will be opportunities to ask questions.

Speakers: Sarah Martin & Kirsty Hunt

We hope you are able to join us. If you have any queries, please contact the Events team.

Essential HR for Line Managers – Session 1: Managing Disciplinaries

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Date: Thursday 9 June

Time: 10.00am – 11.30am

Price: £35 + VAT

Location: Virtual Online Event

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What’s this session about?

Line Managers are usually closest to managing employee issues on the ground and it is therefore essential that they have appropriate support and training in order to do this effectively. These expert led sessions will provide delegates with the skills and confidence to deal with the issues they are likely to face in practice. Delegates can attend each session or choose the ones that they feel are the most relevant.

In this first session we will be covering disciplinary and conduct issues, and the session will include:

  • Handling minor conduct concerns in the workplace;
  • What a fair disciplinary process is, with reference to the ACAS code of practice;
  • How to distinguish between conduct and capability issues;
  • Identifying issues early and informal management;
  • When it is appropriate to commence a formal disciplinary process;
  • When to consider suspension and how to do that;
  • The principles of a fair investigation;
  • The disciplinary process itself and tricky issues that might arise such as sickness absence, remote working, overlapping disciplinary and grievance issues; and
  • Sanctions and appeals.

The sessions will be interactive with relevant case studies and there will be opportunities to ask questions.

Speakers: Caitlin Anniss & Sue Meehan Boyes

We hope you are able to join us. If you have any queries, please contact the Events team at events@vwvplus.co.uk.

11 MAY 2022 – NQHR CLUB – HANDLING WORKPLACE INVESTIGATIONS

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Date: 11 May 2022

Time: 9.00am – 10.00am

Event Type: Webinar

Cost: Free

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The session will cover:

In this session NQHR expert Simon Martin will take you through the steps you need to follow to conduct an investigation thoroughly, efficiently and sensitively.

During the session they will look at:

  • the role of an investigating officer
  • how to undertake a fair investigation
  • identifying and gathering relevant evidence
  • taking witness statements (including from reluctant witnesses)
  • dealing with tricky areas such as anonymity and parallel investigations
  • how to structure an investigation report

The session will be conducted virtually but we will use polls and the chat function to make the session as interactive as possible.

Speaker:

We hope you are able to join us. If you have any queries, please contact the Events team.

24 March 2022 – NQHR – Essential HR for Line Managers

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Date: 24 March 2022

Time: 9.00am – 12.30pm

Event Type: In-person

Cost: £125.00 + VAT

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The session will cover:

  • handling disciplinary issues fairly and conducting a formal disciplinary
  • identifying and managing grievances
  • how to conduct a workplace investigation – including the role of the investigator, gathering evidence and writing the report
  • how to manage performance

The session will be interactive and include case studies and practical exercises to get you thinking about:

  • subject access requests
  • the right to be accompanied
  • discrimination
  • keeping notes of conversations
  • other common management issues

What others say… 

“I want to say how much I am enjoying today. It has totally demystified things for me.”

“I thoroughly enjoyed it and thought every part was relevant to my role. Engaged all day long.”

Where?

This session is being held in our Bristol office and run by specialists from Narrow Quay HR.

When?

Thursday 24 March 2022

9.00am – Registration and Refreshments
9.30am – Start
11.20am – Break
11.40am – Resume
12.30pm – Finish

The session is suitable for any managers who deal with HR issues as part of their role.

Speakers:

We hope you are able to join us. If you have any queries, please contact the Events team.

9 February 2022 – NQHR Club – GDPR – What You Need to Know

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Date: 9 February 2022

Time: 9.00-10.00am

Cost: Free

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Tune in to our free virtual HR club webinar – GDPR – What you need to know

We would like to invite you to our next HR Club, for which we have invited a guest speaker, Mark Stevens, to talk about employee data protection issues and look at the obligations that all employers have under the UK GDPR. Mark is a Senior Associate in the employment team at VWV and expert in employment data protection issues.

Managing employee information and data protection issues properly are of critical importance to any organisation, so ignore it at your peril!

In this session Mark is going to be covering:

  • Subject Access Requests – what they are, how to search for personal data, exemptions from disclosure and issuing the response;
  • Information Security – what the requirements are in terms of keeping employee information secure,  consequences of breach and risks of claims;
  • Accountability and Transparency – what organisations are required to put in place for GDPR purposes, for example privacy notices and policies.

Speakers: Mark Stevens & Caitlin Anniss

We hope you are able to join us. If you have any queries, please contact the Events team.