Improve Your Employment Practices
Our HR experts at Narrow Quay HR can provide you with tailored employment documents to suit the needs of your business. We can provide a user friendly contract and employment manual to use as the basis for a strong and consistent employment practice.
Our documents are legally compliant and user friendly and can be adapted to suit your needs, including mirroring the tone and values of your organisation. Our employment manual contains all relevant policies relating to the employment relationship between your organisation and your staff.
You will receive an annual update, flagging any changes needed to the contract or manual, to ensure that your documents remain compliant. We can work with you introduce new documents to your staff if needed.
We can also conduct a fixed fee HR audit. We look at your contractual documents as well as your policies and processes, and will meet with you to discuss your priorities and how you manage HR processes. We then provide you with an easy to follow report on what needs doing – and we can even do it for you if you want us to.
To find out more about our employment documents and audit services, please contact us today and we’d be happy to discuss your requirements.
How We Can Help
Impartial Review
We know it can be difficult to find the space to step back and look at the broader picture. We can review your current HR processes and documents and identify areas of focus and possible noncompliance.
New Contracts and Employment Manual
We can provide you with documents adapted to suit your needs and can provide optional advice on implementation of the new documents.
Fixed Fees
Our contracts, employment manual and HR audit are all provided on the basis of fixed fees agreed with you, providing you with certainty on costs.
How Does the Process Work?
Employment Contracts and Manual
We will discuss with you what you have in place currently, what you think you need for your organisation and the things that are particularly important to you. We will provide you with a draft contract and manual for you to review which will be drafted for specifically for you, using relevant information from your current documentation as appropriate. We will then discuss the draft documents with you to agree a final version.
Implementation of New Employment Contract and Manual
We can discuss with you what steps you will need to take to introduce your new employment contracts and manual to your staff and, as an optional extra service, we can work with you to implement the new documents, including assisting with any consultation process which may be needed.
HR Audit
We will meet with you and discuss your current practices and procedures, including how you determine pay, manage performance, carry out appraisals, manage absence and holidays and how the HR function works in your organisation.
We will review your current employment manual and contracts. We will talk to you about areas of concern and your priorities and plans around people management. We then produce a report for you with a summary of our findings, highlighting issues to be addressed and areas of focus.
Are Your Line Managers Confident in Dealing with Employment Issues?
Managers are often expected to deal with HR and Employment issues without any training.
We offer HR & Employment Law for Managers eLearning to support and upskill managers in a variety of areas such as dealing with grievances, addressing performance issues, holding effective appraisals and much more. Brought to you by VWV Plus eLearning Solutions.
Testimonials
“Andrew, with his expertise in education HR, was just so good. Knowledgeable, efficient and supportive. A good listener and adviser. The other Panel members agree that the process went so smoothly due to Andrew’s expertise and careful guidance. Andrew needed to refer some matters to your legal team as the issue was sensitive. That advice came back promptly and clearly. This gave all of us confidence in the decision Andrew guided us towards – which it what we thought but having Andrew’s reassurance was invaluable. Cannot commend Andrew Miles highly enough.”
“We have used Narrow Quay’s retained HR service for the last year, and it has been transformational for us. Our senior managers now feel supported when navigating some often complex HR issues, and know that there is a professional yet empathetic voice at the end of the email or phone. The advice provided has been nuanced to our organisation, pragmatic, in-depth and salient. Requests have been responded to in a very timely way and frequent communication over the phone is always much welcomed – it is much easier to talk HR issues through. We are delighted with our relationship with Narrow Quay and look forward to another year of working together.”
“Massive belated thank you to Simon Martin for delivering a tailored session for our managers at Phoenix on employment law and HR challenges. A really engaging session providing fundamentals and stories of where things can go wrong if you don’t keep employees at the heart of your organisation. Great to be back working together again – creating healthy work cultures”
“This is essential training for any organisation. The content was well delivered by staff with well-grounded knowledge and expertise, and the session was dynamic and interactive. It really got the staff team to think about their personal biases and our institutional practice. It has heightened our awareness and further opened the door for us to continue the discussions about our organisational culture.”
“Narrow Quay HR were recommended to me to help with a complex and sensitive consultation process. I was immediately impressed with their professional, friendly and proactive approach. They had a keen understanding of the education sector and as an independent school I found their expert assistance invaluable”
“Participants’ feedback was overwhelmingly positive with every session being rated either Good or Outstanding. This was one of the best professional development days that we have had from an external provider and I can recommend Sarah and Caitlin without hesitation.”
“It was a constructive and positive experience working with the Narrow Quay team. We were provided with expert contextual advice and the professional, fully-engaged service helped us resolve a number of complex HR issues, aiding whole School strategic development. Highly recommended.”
“Caitlin always considers our situation holistically, taking the bigger picture view, and delivers a creative, original and well considered opinion.”
“Sarah’s advice has been excellent throughout.”
“We have used Simon on occasions to meditate between colleagues. We were very pleased with the resolution and the parties have a much-improved working relationship. We would happily use Simon and Narrow Quay’s services again.”
Other Services
HR Solutions & Retainers
Whether you need a monthly retained contract to help manage day-to-day HR issues, or want a trusted expert to use as a regular sounding board, we offer flexible and practical options.
HR Outsourcing
Outsource HR projects to save valuable time, money and to have confidence that your projects are being managed by highly capable and specialised HR experts.
HR Training
Flexible and bespoke training, tailored to your workplace to upskill your workforce, get the best out of your employees and stay up-to-date with best practice.