Why Outsource Your HR Projects?
We understand that there are times when you need additional HR support for your projects. You may need additional capacity, specialist expertise or input on a particularly sensitive project.
Outsourcing frees up your valuable time and gives you confidence that your projects are being handled by highly capable and specialised HR experts.
Our experienced team of HR professionals offer support with a broad spectrum of services, such as consultation processes, culture reviews, HR support at hearings, or general onsite HR support.
We offer a flexible approach to help you achieve your strategic aims. We can work alongside your senior leaders on HR projects, or take them off your hands and provide dedicated on-site support, running processes for you.
If you’re interested in outsourcing our support for your HR services, please get in touch with us to discuss your requirements.
How We Can Help
Practical Experience
Our HR Consultants are a mix of qualified employment lawyers who now specialise in HR and highly experienced HR practitioners, giving you solid legal grounding and practical expertise. We manage HR projects on a day-to-day basis, in a variety of sectors, and bring that experience to work with you.
Additional Resource
We provide you with HR support when you really need it. We understand that time intensive projects such as consultation exercises can be difficult to resource from your existing HR support, or that you may not have a dedicated HR role.
Fixed Fees
Our HR outsourcing services are offered on the basis of agreed fixed fees, usually on the basis of a day rate, providing you with certainty on costs.
How Does HR Outsourcing Work?
Panel Support
We provide HR support for panel members undertaking disciplinary, grievance or appeal hearings. We can brief the panel before the hearing, help to keep the hearing on track, take a note, and assist with deliberations afterwards.
Consultation Exercises
You may need to consult with your staff as part of redundancy processes, restructures, pay consultations or when you are updating your employment documentation. We can support with collective consultation meetings, scripting meetings, taking notes, helping to keep the meeting on track and providing communications to staff as part of the process.
We can also run individual consultation meetings for you with your staff, updating you on themes and outcomes following the meetings.
Culture Reviews
We can carry out reviews of the culture of your organisation or of particular teams. Perhaps you have a department or team which is not working effectively, or you want to understand the culture of your organisation from the employees perspective. We will speak to the staff members individually, and provide you with a report setting out findings, themes and recommendations for next steps.
On-Site HR Support
Perhaps you don’t have a dedicated HR function, or feel that you need some specialist and strategic HR input on a regular basis. We can work with you and provide onsite HR support as and when you need it. This could be on a weekly, monthly or regular basis as suits your needs.
We can work alongside your senior leaders and existing HR function if you have one, to support the projects you are working on and can provide strategic and proactive support to enable you to effectively meet your people management aspirations and goals.
Our Team Is Growing!
Despite the challenges brought by the pandemic, our Narrow Quay HR team has continued to grow. The team now has seven consultants who are a mix of experienced employment lawyers and experienced HR practitioners, offering you both practical HR expertise and legal grounding. We believe it’s important that you know who you’ll be working with, so we’d love for you to get to know us a little better.
Testimonials
“Andrew, with his expertise in education HR, was just so good. Knowledgeable, efficient and supportive. A good listener and adviser. The other Panel members agree that the process went so smoothly due to Andrew’s expertise and careful guidance. Andrew needed to refer some matters to your legal team as the issue was sensitive. That advice came back promptly and clearly. This gave all of us confidence in the decision Andrew guided us towards – which it what we thought but having Andrew’s reassurance was invaluable. Cannot commend Andrew Miles highly enough.”
“We have used Narrow Quay’s retained HR service for the last year, and it has been transformational for us. Our senior managers now feel supported when navigating some often complex HR issues, and know that there is a professional yet empathetic voice at the end of the email or phone. The advice provided has been nuanced to our organisation, pragmatic, in-depth and salient. Requests have been responded to in a very timely way and frequent communication over the phone is always much welcomed – it is much easier to talk HR issues through. We are delighted with our relationship with Narrow Quay and look forward to another year of working together.”
“Massive belated thank you to Simon Martin for delivering a tailored session for our managers at Phoenix on employment law and HR challenges. A really engaging session providing fundamentals and stories of where things can go wrong if you don’t keep employees at the heart of your organisation. Great to be back working together again – creating healthy work cultures”
“This is essential training for any organisation. The content was well delivered by staff with well-grounded knowledge and expertise, and the session was dynamic and interactive. It really got the staff team to think about their personal biases and our institutional practice. It has heightened our awareness and further opened the door for us to continue the discussions about our organisational culture.”
“Narrow Quay HR were recommended to me to help with a complex and sensitive consultation process. I was immediately impressed with their professional, friendly and proactive approach. They had a keen understanding of the education sector and as an independent school I found their expert assistance invaluable”
“Participants’ feedback was overwhelmingly positive with every session being rated either Good or Outstanding. This was one of the best professional development days that we have had from an external provider and I can recommend Sarah and Caitlin without hesitation.”
“It was a constructive and positive experience working with the Narrow Quay team. We were provided with expert contextual advice and the professional, fully-engaged service helped us resolve a number of complex HR issues, aiding whole School strategic development. Highly recommended.”
“Caitlin always considers our situation holistically, taking the bigger picture view, and delivers a creative, original and well considered opinion.”
“Sarah’s advice has been excellent throughout.”
“We have used Simon on occasions to meditate between colleagues. We were very pleased with the resolution and the parties have a much-improved working relationship. We would happily use Simon and Narrow Quay’s services again.”
Other Services
HR Solutions & Retainers
Whether you need a monthly retained contract to help manage day-to-day HR issues, or want a trusted expert to use as a regular sounding board, we offer flexible and practical options.
Workplace Investigations
Impartial investigators save valuable time when dealing with disciplinary or grievance issues and guarantee a confidential, practical and solution focused approach.
Employment Contracts & HR Audit
Tailored employment documents and professional, fixed-fee HR audits ensure you have a strong, consistent and legally compliant employment practice.
