Case Studies
Read about how we have supported our clients to resolve their HR issues.
Workplace Mediation
A manager (A) and employee (B) had previously enjoyed a good working relationship, however following a number of events their working relationship had soured over a 12 month period.
How Did We Help?
There are a whole host of statistics about mediation success rates, there are several that indicate that it is successful in around 90% of cases.
In this case study we want to tell you about a mediation that we carried out, that helps show what that 90% looks like in practice.
Contact Simon
If you would like to discuss the support Narrow Quay HR can provide to your organisation, contact Simon:
Other examples of our work
Offering Redundancy Support
Narrow Quay HR provided training to support a redundancy process related to a proposed site closure.
How Did We Help?
We carried out a bespoke training session for the appointed Employment Representatives who had little or no experience of the role. The training took them through the legal context of a collective consultation process, and practical guidance on their role and how to make the process work effectively.
The feedback from our client was that the consultation went much more smoothly as a direct consequence of the training, especially compared to other sites where no training was provided.
Advising on Complaints & Grievances
The Narrow Quay HR team advised on a complex set of intertwined grievances which included complaints of bullying by the CEO.
How Did We Help?
The investigation involved a grievance from a staff member and additional complaints of bullying by Board members against the CEO. Given the context and seniority of the individuals involved, emotions were running high. We had to ask some challenging questions whilst ensuring that everyone felt respected and sufficiently supported.
Only by doing this were we able to uncover some critical underlying issues that changed the course of the investigation and paved the way for greater change within the business.
Advising on a Complaint of Racism
The Narrow Quay HR team advised on a complex grievance raised by a member of our client’s senior leadership team.
How Did We Help?
Our investigation required a thorough and robust approach to the allegations which could potentially have had wide ranging implications.
Get in Touch
Complete our contact form to get in touch with one of our experienced HR Consultants, or call us on 0117 992 9200.
Head Office
Narrow Quay House
Narrow Quay
Bristol BS1 4QA
United Kingdom