- Manage workplace conflict confidentially with an impartial mediator.
- Prevent disagreements escalating and becoming more disruptive and costly.
- Find pragmatic solutions that work for all involved and feel fair.
All organisations experience conflict from time to time. This can be highly disruptive and costly and it can be helpful at times to use alternatives to formal processes.
Through workplace mediation, we bring people together to talk through their issues with one of our impartial, accredited mediators. We always look to help you remedy situations, get everyone back on track and support them to find the best outcomes.
Contact us to talk to one of our accredited mediators for a free conversation as to how we can help you use mediation and what is involved.
Mediation can be used at any stage, including part way through formal processes, to pause the ongoing process, or as an alternative to formal processes. We would advise that the earlier the intervention the better.
Our mediators are professional and impartial, encouraging all involved to be open and honest throughout the process.
Most workplace mediations can be completed in a day.
We offer a free telephone or video consultation to discuss your workplace dispute and check whether mediation is the most appropriate course. This usually includes a brief discussion about the background, checking the parties are agreeable to the idea of mediation, and any logistics (including potential dates).
As we prepare for your mediation, we would have an initial separate discussion with those involved to ensure they are willing to participate, clear as to what is involved and what to expect. We are on hand to provide reassurance to those involved in the process and answer any questions.
The Mediation Session
Usually held over a full day which can be conducted online or in person. The day will concentrate on sharing perspectives, listening and identifying any agreed next steps. In certain circumstances, such as group mediation, more than one day may be required.
A follow up confidential consultation will be provided within 1-3 months of the mediation concluding. The timing of this is will be agreed with the parties involved and set out within any mediation agreement reached.
Accredited mediator Simon Martin joined Narrow Quay HR in 2020 as an HR Consultant. Simon’s background is as a qualified and experienced employment lawyer with over 20 years’ experience.
Simon offers workplace mediation as an effective tool to resolve workplace conflict and find positive outcomes. Simon’s practical approach to HR issues and ability to quickly understand workplace disputes provide clients with excellent service.