Offering Redundancy Support
Narrow Quay HR provided training to support a redundancy process related to a proposed site closure.
How Did We Help?
We carried out a bespoke training session for the appointed Employment Representatives who had little or no experience of the role. The training took them through the legal context of a collective consultation process, and practical guidance on their role and how to make the process work effectively.
The feedback from our client was that the consultation went much more smoothly as a direct consequence of the training, especially compared to other sites where no training was provided.
Advising on Complaints & Grievances
The Narrow Quay HR team advised on a complex set of intertwined grievances which included complaints of bullying by the CEO.
How Did We Help?
The investigation involved a grievance from a staff member and additional complaints of bullying by Board members against the CEO. Given the context and seniority of the individuals involved, emotions were running high. We had to ask some challenging questions whilst ensuring that everyone felt respected and sufficiently supported.
Only by doing this were we able to uncover some critical underlying issues that changed the course of the investigation and paved the way for greater change within the business.
Advising on a Complaint of Racism
The Narrow Quay HR team advised on a complex grievance raised by a member of our client’s senior leadership team.
How Did We Help?
Our investigation required a thorough and robust approach to the allegations which could potentially have had wide ranging implications.
