Tag Archive for: Employment

The traitors at work: Building trust and navigating workplace deception

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Inspired by the intrigue and drama of the popular show ‘The Traitors’, this article explores the dynamics of trust, deception, and collaboration within the workplace. HR professionals play a pivotal role in fostering a culture of trust and addressing challenges related to dishonesty or manipulation. This piece offers insights and strategies to help HR teams navigate these complex issues.

The importance of trust in the workplace

Trust is the cornerstone of effective team dynamics. When employees trust their colleagues and leaders, they are more likely to collaborate, communicate openly, and contribute their best efforts. Conversely, a lack of trust can lead to disengagement, conflict, and reduced productivity.

‘The Traitors’ reminds us how easily trust can be eroded when deception, or even the perception, takes hold. In the workplace, even small acts of dishonesty or disingenuous behaviour can snowball into larger issues, undermining team morale and organisational goals.

Spotting and addressing deceptive behaviour

HR professionals are often the first line of defence against workplace deception. Examples might include an employee who exaggerates their qualifications or experience, leading to disruptions in workflow affecting team performance. Likewise, staff may have a hidden agenda in the context of team collaboration, perhaps withholding critical information or manipulating discussions to serve their own interests, but ultimately creating conflict. Other instances could include misrepresenting the hours worked/overtime claimed, which not only impacts financially but can also lead to resentment among colleagues. We also see the impact of undermining colleagues, but intentionally (or unintentionally) spreading false information or gossip about colleagues to damage reputation, gain a competitive edge or advance their own career. This behaviour can create a toxic work environment, erode trust, and negatively impact team cohesion.

Recognising manipulative or dishonest behaviours early can prevent them from escalating. Signs may include inconsistent communication, reluctance to share information, or actions that contradict stated intentions.

Once identified, addressing these behaviours requires tact and strategy. HR professional can combat this by promoting a zero-tolerance policy for workplace bullying and fostering open communications. Open conversations, mediation, and clear policies on workplace conduct can help resolve conflicts and rebuild trust. In some cases, formal investigations may be necessary to ensure fairness and accountability.

Fostering psychological safety

Creating an environment of psychological safety is essential for preventing deception and fostering trust. Employees should feel safe to voice concerns, share ideas, and admit mistakes without fear of reprisal. HR can support this by listening, promoting transparency, encouraging feedback, and ensuring leaders model honest behaviour.

Psychological safety also involves addressing systemic issues that may inadvertently encourage deceptive behaviours, such as overly competitive environments, certain targets/reward structures that focus on individual not team output, or unclear expectations.

Creating psychological safety in the workplace requires employees to feel confident that management and HR are addressing concerns and taking action when needed. However, HR professionals often face the challenge of balancing transparency with confidentiality. While employees may expect visible action, certain matters – such as disciplinary processes or sensitive personal issues – must remain private to protect the individuals involved and comply with legal obligations.

This lack of visibility can sometimes lead to misconceptions or frustration among staff, who may feel that concerns are being ignored or unresolved. To successfully navigate this, HR can take proactive steps to build trust and demonstrate accountability without breaching confidentiality:

  • Communicate policies and processes: Clearly outline the steps HR takes to address workplace issues. While specific details cannot be shared, employees can be reassured that robust procedures are in place to handle concerns fairly and effectively.
  • Be consistent in messaging: Ensure that HR communications consistently emphasise the importance of confidentiality while reinforcing the organisation’s commitment to resolving issues and fostering a positive workplace culture.
  • Provide updates where appropriate: For broader workplace matters, such as initiatives to improve team dynamics or address systemic concerns, share regular updates on progress. This demonstrates that action is being taken and keeps employees informed without revealing sensitive information.

By openly acknowledging the constraints of confidentiality and maintaining consistent communication, HR can strike the right balance – building psychological safety and trust while protecting the integrity of sensitive processes. Employees will feel reassured that management and HR are actively working to create a safe and supportive environment, even when specific details cannot be disclosed.

Building a culture of transparency and accountability

Transparency and accountability are key to maintaining trust within teams. HR can lead initiatives that promote open communication, such as regular team meetings, clear reporting structures, and accessible grievance procedures.

Accountability involves holding individuals responsible for their actions while supporting them in making amends. This balance helps create a fair and respectful workplace where trust can thrive.

Working together to build trust

The lessons from ‘The Traitors’ remind us that trust is fragile but essential in any collaborative environment. As HR professionals, you have the tools and influence to build a culture where trust flourishes and deception is minimised, to create workplaces where everyone feels valued and empowered.

If you need tailored support in addressing workplace challenges or fostering a culture of trust, please contact Jo Bradbury in our team on 07570372118.

Employment Rights Bill – Getting ready for the changes

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The last few months have seen much back and forth between the House of Lords and House of Commons regarding the long awaited Employment Rights Bill. It is expected that the House of Lords will consider the latest draft of the Bill on 28 October 2025, meaning Royal Assent is likely to be delayed until sometime in November. These delays mean that staying informed and prepared is even more crucial for organisations. This article offers an update on the latest developments, explores areas still under discussion, and provides practical advice to help HR teams navigate the changes effectively.

Latest Developments

Once the bill has reached Royal Assent, the implementation process set out in the government roadmap will begin in earnest. Some commentators have suggested that the delays caused by the debate between the Houses and the recent ministerial changes, could impact the timeline for implementation of the Bill, but so far the government has given no such indication. As a consequence we may see the timeline for consultations squeezed.

As we know, the aims of the Bill are to enhance workplace protections and rights, focusing on inclusivity and fairness. The Employment Rights Bill is expected to be implemented in stages, with some provisions taking effect immediately and others rolling out over the next few years. It’s therefore important that employers and HR managers stay updated on the timeline to ensure their organisations are compliant at every stage.

Key updates include:

  • Simplified flexible working request processes, empowering employees to seek adjustments to their working patterns.
  • Stronger protections against workplace harassment, with clearer employer responsibilities.
  • Pay transparency requirements, ensuring fairness in advertised roles.
  • Extended redundancy protections for pregnant employees and new parents.

These updates represent a significant shift in employment practices, requiring alignment of policies and procedures accordingly.

Unresolved Questions

While the Bill outlines ambitious goals, some areas remain uncertain. These include:

  • Exact timelines for implementing changes.
  • Detailed enforcement mechanisms for pay transparency and harassment protections.
  • Clarifications on the scope and definitions within the legislation.
  • These uncertainties mean organisations should be proactive but must also remain flexible, anticipating further updates and guidance in the coming months.

Practical Steps to Prepare for the Changes

Policy Review

Conduct a thorough audit of current policies, focusing on areas impacted by the Bill, such as flexible working, redundancy protections, and anti-harassment measures. Ensure alignment with the proposed changes to avoid compliance issues.
Pay Audit
Conduct an audit of pay structures and working conditions to identify any gaps in transparency.

Diversity Reporting

Prepare for mandatory diversity reporting by collecting and analysing workforce data.

Training and Development
Train managers and HR teams on the new protections against unfair dismissal and redundancy, and consider developing more robust probationary procedures and embedding strong and timely practices amongst line managers.

Familiarisation
Equip employees with the knowledge they need to adapt to the new regulations. Training sessions can help clarify roles, responsibilities, and expectations under the updated laws.

Dissemination and Employee Engagement
Develop a communication plan to inform employees about their enhanced rights and changes to policy. Highlighting this early, and revisiting this as you approach the implementation date(s), will help to embed knowledge and understanding of the changes. Transparency fosters trust and ensures smoother implementation of new policies.

Stay Informed
Monitor reliable sources for updates on the Bill, including government announcements and legal insights. Staying ahead of developments will enable your team to plan effectively. Our Employment Rights Bill tracker is designed to help you keep up to date with all of the changes.

Navigating legislative changes can be complex, but support is available. We will continue to report on key developments. For tailored advice and assistance in preparing for the Employment Rights Bill, please contact Jo Bradbury in our team on 07570372118.

Handling difficult conversations: How line managers can move things forward with kindness and clarity

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Difficult conversations are part and parcel of managing people – whether it’s enforcing adherence to organisational policies or dealing with poor performance, it’s the well-trodden, familiar path for many managers. But not all of them feel comfortable having those conversations – this might be due to a lack of confidence, skills or concern about how someone may react – whatever the reason, it can be a daunting task for many. Done badly, these conversations damage trust and morale. Done early and well, they can preserve relationships and prevent bigger problems later.

The truth is, no one likes having these conversations. Even experienced managers feel the nerves. Research from the Chartered Management Institute found that:

  • 66% of people feel stressed or anxious if they know a difficult conversation is coming.
  • 57% would do almost anything to avoid it.
  • 52% of managers said they’d rather “put up with” a negative situation than talk about it.
  • 43% admitted they’d lost their temper during one.
  • 40% even confessed to panicking and telling a lie.

So why is it so tricky? Because conversations touch people’s identity, expectations, and trust. And because most of us aren’t taught how to do it well. But avoiding the conversation only makes things worse: silence lets issues fester, performance slide, and relationships fracture.

A mindset shift

Difficult conversations don’t have to mean conflict. They can mean clarity, accountability, and even trust – when approached through the lens of kind leadership.

A kind leader isn’t soft. They are purposeful, compassionate and clear. Here are some principles to hold in mind:

  • Active listening and open communication — listening to understand, not just replying.
  • Authenticity and vulnerability — admitting when you don’t have all the answers.
  • Recognition and appreciation — acknowledging effort as well as outcomes.
  • Empathy and curiosity — seeking to understand the “why” behind behaviour.
  • Accountability with compassion — high standards delivered kindly and clearly.
  • Inclusive decision-making — involving people where possible, which builds buy-in.
  • Growth mindset — creating space for learning and improvement.

A structure you can actually use

Preparation and structure make conversations less daunting:

  • Prepare the facts — What exactly happened? Gather examples. Write notes.
  • Arrange the meeting properly — private space, give notice (“Can we talk tomorrow about X?”), avoid both ambush and weeks of anxious waiting.
  • Open with purpose — “Thanks for meeting. I want to talk about X so we can get this right.”
  • Set out the issue with examples — stick to facts and impact: “The report was two days late, which delayed Y.”
  • Invite their perspective — open questions, then listen actively.
  • Work the way forward together — co-create solutions: “What support do you need to make this work?”
  • Close with clarity — agree actions, timescales, and follow up in writing.

A note on the feedback sandwich: it can feel contrived. Use it only if the positives you share are genuine. Otherwise, aim for direct, kind clarity.

How to handle those tricky moments

Of course, even the most well-prepared and structured conversations don’t always go to plan. If it looks like the conversation isn’t going to plan, here are some useful prompts to get you back on track:

If someone gets defensive, say to them “I can see this is difficult. My intention is to help us get back on track. I want to hear your view so we can solve this together.”

If they go quiet, you can say “I notice you’ve gone quiet — that’s okay, take a moment. I want to make sure I understand your perspective.”

If they deflect blame, reply with : “Thanks, I hear that. From my side the impact has been X. Help me understand what stopped you from meeting the expectation.”

The role of policies and support

Don’t forget the scaffolding around you:

  • Be familiar with your organisation’s policies – they exist to guide you and protect everyone involved.
  • Your line manager and HR contacts are there for support, especially as situations escalate or grow complex.
  • Don’t be afraid to rehearse with a peer or manager beforehand. Preparation is not weakness – it’s professionalism.

If you’d like further support on this topic or to discuss our training on managing difficult conversations in your workplace, please contact Sarah Martin in our team on 07799 136 091.

Navigating neonatal care leave

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In our March Spotlight article, we outlined the key updates for employers to be aware of regarding the Neonatal care leave legislation which went live from 1st April 2025. This included an overview of eligibility requirements, and explained how the Act considered the rights to leave and the right to pay separately.

The government has recently published further supporting guidance for employers in managing neonatal care leave requests from employees. In this article we’ve outlined the key points employers need to consider, along with some examples of how it works in practice.

Below is a timetable of the key changes – and what employers should be doing to prepare.

Information required by employees

Employers do not need to see documentary evidence to take neonatal care leave. You should not ask your employee to share medical information about their baby’s condition.

Employers can be flexible in how they ask employees to make a request for neonatal care leave under tier 1, so phone, email, WhatsApp would be acceptable.

There can be situations where a baby is admitted to neonatal care on more than one occasion, which means leave entitlement would need to be checked. Employers should ask their employees to keep a record of dates of treatment.

If the employee is eligible for neonatal care pay, they are required to provide information in writing., which includes the baby’s date of birth, date they started to receive neonatal care, and confirmation that the employee meets the parental relationship criteria..

This information is also required for tier 2 leave requests.

The tier system

Neonatal care leave is divided into tiers, to determine when the leave can be taken and notice requirements.

  • Tier 1 applies when the baby is still receiving neonatal care. It can be taken in non-consecutive blocks. Employees need to advise their manager before their first day of Neonatal care leave, or as soon as is reasonably practical
  • Tier 2 will apply after the baby has been discharged from neonatal care, and needs to be taken in one continuous block. Employees need to give at least 15 days’ notice to take a single week, or 28 days’ notice for two or more consecutive weeks – although employers could decide to waive the statutory notice requirements.

Scenario 1 – Tiers in practice

  • A baby is admitted to neonatal care immediately after birth and remains there for four weeks.
  • The mother has already began maternity leave, which cannot be replaced by neonatal care leave – so does not take Tier 1 leave
  • When her maternity leave ends, she uses her entitlement to neonatal care leave by requesting four weeks of Tier 2 leave and follows necessary notice requirements
  • Her partner takes his paternity leave when the baby is born for two weeks
  • Her partner returns to work for a week
  • Her partner then then takes one week of neonatal care leave under Tier 1
  • He then provides his employer with the relevant notice, and takes the remaining three weeks’ entitlement of neonatal care under Tier 2

Multiple Births

The requirement for neonatal care can be higher in multiple births (twins or triplets). If all babies require neonatal care at the same time, then parents would only be eligible for one period of leave attributed to one of the baby’s, rather than separate periods of leave for each child. However, if there are multiple treatments required and no overlap, then this could trigger separate periods.

Scenario 2 – Multiple Births

  • Twin A and Twin B are born and both spend one week in a neonatal care unit from birth (days 0-7).
  • Their father is entitled to one week’s neonatal care under Tier 1 for both twins
  • Twin A returns home on day 8, and Twin B stays in hospital
  • Their father takes a second week of neonatal care under Tier 1 for Twin B
  • Twin B returns home on day 16
  • Twin A is readmitted on day 20 and remains in hospital for a 10 days (day 20 – day 30)
  • Their father takes another week of neonatal care leave under Tier 1 for Twin A
  • When both twins are home, he applies to his employer for additional neonatal care leave under Tier 2, which he takes as a block for weeks 7-9

The nature of neonatal care leave can make it difficult to plan in advance and you may need to look at each situation on a case-by-case basis. Having straightforward policies readily available for staff will be helpful, particularly as they may be trying to navigate this during a stressful period. You should also ensure that any policies signpost employees to further information and support.

If you would like further information on the developing a neonatal care policy or handling any requests, please contact Rachel Walker in our team on 07392 090890.

Promoting Work-Life Balance: International Week of Happiness at Work and National Work Life Week

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October sees two awareness campaigns – International Week of Happiness at Work and National Work Life Week – both of which run from 6–10 October.

You could be forgiven for glossing over campaigns like these perhaps as you may not feel they’re that relevant for you. However both serve as a timely reminder for HR professionals and senior leaders to reflect on the importance of fostering a healthy work life balance within their organisations.

Why does work life balance matter?

Work life balance should be more than just a phrase; it is a cornerstone of employee wellbeing and organisational success. When employees feel they can effectively balance their professional responsibilities with personal commitments, they are more likely to be engaged, motivated, and productive. Conversely, poor work-life balance can lead to burnout, absenteeism, and higher staff turnover. We often see the results of that in the grievances we investigate and the things that are raised during mediations.


Creating a Happier, Healthier Workplace

International Week of Happiness at Work highlights the role of happiness in driving workplace success. For a lot of employees, happiness isn’t just about pay or benefits; it’s about creating a culture where employees feel valued, supported, and empowered. This is closely tied to work life balance, as employees who feel overworked or unable to manage their personal lives are unlikely to thrive. This can then lead to a vicious circle where the employee’s performance is impacted, which in turn impacts on their personal lives and so on.

What can you do to promote these?

Flexible Working: Promote your flexible working policy and any hybrid working models to give employees greater control over their schedules.

Encourage Breaks: Ensure employees take regular breaks and use their annual leave to recharge. These annual breaks are often very useful to employers because it can help employees becoming too siloed with a particular project and allows them to be introduced to the broader team.

Support Systems: Offer resources such as mental health support, wellbeing programmes, or employee assistance schemes.

Lead by Example: Encourage managers to model healthy work life balance behaviours. One example might be to try to avoid sending emails late at night because that can lead to employees feeling overwhelmed when they come in the next day to a full inbox. If you do need to write emails late at night you could consider setting a delay in sending them.

By championing initiatives that support work-life balance during these awareness weeks and beyond, HR professionals can create happier, healthier workplaces where both employees and organisations can thrive.

If you would like to discuss this further then please do get in touch with Simon Martin in our team on 07384 813076.

Keeping your team energised and engaged this summer: strategies for senior leaders

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With the holiday season in full swing, warmer weather tempting people outdoors, and fewer staff physically present, it’s not uncommon to see productivity and motivation wane. But with some thoughtful strategies, it is possible to keep your staff inspired and productive throughout the summer.

Offer flexibility in working schedules

School summer holidays can mean working parents may wish to adapt their working patterns to fit in with their childcare arrangements, for example, holiday clubs may run different hours to the term time childcare arrangements they may have. It may be more practical for them to work from home more often than coming into the office. Managers should consider how flexible they can be during the holidays, and make sure they allow enough time for individuals to discuss any changes in advance of the holidays.

Adapt for the weather – particularly a heatwave!

As managers, think about any small adjustments you can make to help your team work through any heatwave and be open for any suggestions too. If you have a dress code, relaxing this to allow staff to dress comfortably due to the weather goes down well. Look around the working environment, and ensure windows can be opened, fans are available and air conditioning is functioning effectively. Consider if working from home might suit people better to prevent travelling. Also recognise that some people struggle in high temperatures, people may also suffer from lack of sleep and tempers can fray more easily, so aim to be empathetic. Dog owners might find it beneficial to change their working hours during a heatwave to walk their dogs during cooler parts of the day rather than at lunch time.

Make the most of the nice weather

Have a think about if there are any opportunities for your team to take advantage of the nice weather. Could a meeting take place outside or could you try holding a walking meeting instead of a desk-based meeting instead? Or how about a team picnic lunch together in a local park? Encourage your team to take regular breaks to re-energise. Use any local seasonal campaigns, such as the Grand Appeal – Gromit Unleashed campaign currently running in Bristol, as a team building opportunity. These can be a great way to mentally unwind after a challenging morning’s work, connect with colleagues and return to the office recharged.

Team challenges

Team challenges can be used to boost motivation and morale within a team. One option over the summer period can be sweepstakes, linked to the many sporting events or topical shows. Sweepstakes can encourage communications across different teams and departments and friendly rivalry. This can help different colleagues get to know each other better too.

Show your appreciation

It’s always a good idea to show your team members that you appreciate their efforts and provide positive feedback. During the summer months, team members may be stepping up to cover colleagues during their holiday absence to ensure projects remain on track, or working hard to complete tasks when its sunny outside. Some organisations hold summer social events, to thank their teams around the middle point of the year and to offer an opportunity to relax and bond with colleagues outside the office. If the temperatures are soaring, arranging for a local ice cream van to visit the office is a great way to show staff your appreciation. Showing appreciation doesn’t have to be costly or complicated though. A personal thank you from leadership can also go a long way so taking the time to walk the floors, visit teams across different sites can let teams know their contribution is valued.

If you would like support on this topic, please contact Rachel Walker in our team on 07392 090 890.

Employment Rights Bill – Government publishes new timetable

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On 1 July 2025, the Government published its Employment Rights Bill roadmap, setting out the timeline for implementing the Bill. The Bill, which is now awaiting Royal Assent, is set to make significant changes to the UK employment law landscape.

The roadmap details how, over the next two years, employers will see sweeping reforms affecting dismissal rights, family leave, trade union laws, and workplace protections. Opting for a staggered approach, notable reforms, such as extending unfair dismissal protection to workers as a day-one right, and ending the use of exploitative zero-hours contracts will be implemented in the latest stage of implementation in 2027.

Below is a timetable of the key changes – and what employers should be doing to prepare.

Immediate Changes (awaiting Royal Assent)

As soon as the Bill receives Royal Assent, two important changes will come into force:

  • Repeal of the Strikes (Minimum Service Levels) Act 2023 and major parts of the Trade Union Act 2016.
  • New protections preventing dismissal for participating in industrial action.

April 2026

From April 2026, the following reforms will take effect:

  • Protective awards for collective redundancies will double in maximum period.
  • ‘Day 1’ rights for paternity leave and unpaid parental leave will be introduced.
  • Enhanced whistleblower protections will come into force.
  • A Fair Work Agency will be established.
  • Statutory Sick Pay (SSP) will be improved by removing both the lower earnings limit and waiting period.
  • Trade union recognition processes will be simplified, with digital and workplace balloting permitted.

Employer Action:

  • Update family leave and sickness absence policies.
  • Budget for SSP changes affecting short-term absence costs.
  • Review redundancy processes in light of increased protective award exposure.
  • Prepare for a potentially more straightforward process for trade union recognition.

October 2026

In October 2026, further significant reforms will be implemented:

  • Ban on fire-and-rehire tactics.
  • Fair Pay Agreement Negotiating Body for adult social care will launch.
  • Stronger tipping laws will take effect.
  • Employers will face a new duty to take ‘all reasonable steps’ to prevent sexual harassment.
  • Third Party Harassment
  • Trade union rights will be expanded.

Employer Action:

  • Ensure any restructuring or contractual change processes do not rely on fire-and-rehire.
  • Employers in adult social care must engage with the new negotiating body.
  • Review tipping policies for compliance.
  • Review and enhance anti-harassment policies and training to meet the new preventative duty and third party harassment.

From 2027

  • Mandatory gender pay gap and menopause action plans (voluntary from April 2026).
  • Rights for pregnant workers will be strengthened.
  • Introduction of bereavement leave.
  • Protections against zero-hour contract abuse.
  • Umbrella company regulation.
  • ‘Day 1’ unfair dismissal rights will be introduced, this has been delayed from the original proposed date of October 2026.

Consultations on these measures will begin this summer and continue into early 2026.

Employer Action:

  • Start preparing for mandatory gender pay and menopause action plans.
  • Review use of zero-hour contracts and umbrella company arrangements for compliance.
  • Consider the impact of ‘Day 1’ unfair dismissal rights on probation processes, performance management, and onboarding practices.

Final Thoughts

The Employment Rights Bill marks a major shift in UK employment law. Employers who plan ahead will ensure compliance, reduce legal risks, and maintain positive employee relations as these reforms roll out.

That’s why our colleagues at VWV have launched the Employment Rights Bill Hub – your one-stop resource for everything you need to understand, track and prepare for reform.

  • Explore what the Bill means for your contracts, policies and people
  • Keep pace with key dates and milestones
  • Access guidance, flowcharts and planning tools

If you would like further information on the Bill or would like to discuss what the changes could mean for your organisation, please contact Lisa Reynolds in our team on 07771 316123.

The ban on NDAs and the duty to prevent sexual harassment: a new era of accountability

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You will no doubt be aware that employers have a legal duty to create safe, inclusive workplaces free from harassment and discrimination. The introduction of the duty to prevent sexual harassment in October 2024, coupled with the upcoming ban on non-disclosure agreements (NDAs) in discrimination and harassment cases, marks a significant shift in the way organisations are expected to address and prevent misconduct.

What is the duty to prevent sexual harassment?

The duty is designed to ensure employers take proactive steps to prevent sexual harassment in the workplace. This includes implementing robust policies, providing training, and fostering a culture where inappropriate behaviour is not tolerated. Employers must also have clear procedures for reporting and addressing incidents, ensuring that employees feel safe and supported when raising concerns. There are also obligations to thoroughly investigate allegations of sexual harassment and ensure that staff are trained on conducting trauma informed investigations.

The ban on NDAs

As part of the UK government’s efforts to tackle workplace harassment, a ban on the use of NDAs in cases of harassment and discrimination is being introduced as part of the Employment Rights Bill, although the date when this will become law is not yet known. Historically, NDAs have been used to silence the subjects of sexual harassment, preventing them from speaking out about their experiences. The spotlight has been shone on them because it has become clear that they have been used, and you could argue abused, by individuals such as Harvey Weinstein and Mohamed Al Fayed. The ban will ensure that individuals can share their stories without fear of legal repercussions, promoting transparency and accountability.

How these changes work together

The duty to prevent sexual harassment and the ban on NDAs reinforce each other by creating a framework that prioritises prevention, openness, and accountability. Employers can no longer rely on NDAs to shield inappropriate behaviour; instead, they must focus on building a workplace culture that actively prevents harassment. By addressing issues at their root, organisations can reduce the risk of incidents and foster trust among employees.

Practical steps for employers

  • Evaluate current practices and identify risk areas.
  • Review and implement effective policies that align with the duty to prevent sexual harassment and foster a zero-tolerance culture.
  • Provide regular training on harassment prevention and reporting mechanisms.
  • Ensure compliance to protect your organisation and workforce.
  • Provide transparency in handling complaints and commit to learning from incidents.

Conclusion

The duty to prevent sexual harassment and the ban on NDAs represent a positive step forward in tackling workplace harassment. Employers must act now to ensure compliance and, more importantly, to create workplaces where everyone feels safe, respected, and valued.

To support you on complying with the duty to prevent sexual harassment, we offer Workplace culture audits, risk assessments and action plans; policy and process reviews; and tailored training for staff and leadership teams. For further information on this, please contact Simon Martin in our team on 07384 813 076.

Cyber-attacks: what’s the role of HR in preventing attacks?

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M&S, Harrods, and Co-op have all recently been victims of cyber-attacks. How can HR help prevent one at your company?

A few weeks ago, my wife got a concerned call from her mother. She was not able to buy a rotisserie chicken from M&S. The chickens were there, cooked and ready to eat. The problem was that the M&S systems were not able to print the tickets with the all-important barcode. This was bad news for my mother and father-in-law’s planned meal and even worse news for M&S. Later that day, the story broke that M&S had been the victim of a cyber-attack. Since then, further news has come that Harrods and the Co-op have also recently been victims of similar attacks.

Why are we talking about this? Have Narrow Quay HR had a radical rebrand to become IT specialists? No, the reason is that we want to think about the role of HR in preventing attacks and then in dealing with the consequences of them.  

What is the role of HR in preventing attacks?

Whilst the IT team obviously play an important role in trying to prevent attacks, the Verizon 2025 Data Breach Investigations Report, stated that 60% of breaches involved a human element. It’s therefore important that staff are trained in spotting and avoiding potential attacks. Many attacks come as a result of members of staff inadvertently clicking on a link in an email which then allows the virus to enter an IT system.

HR teams can assist with designing training to help ensure that policies have been read and understood and that employees don’t just take a ‘tick-box’ approach to say that they have read them.  Things to think about when designing this training might include:

  • ensuring the training explains why there are data security policies in place, what the risks are of a cyber-attack and the role staff play in helping to prevent one occurring.
  • refresher training: given the importance of this training, you should consider requiring all employees to attend refresher training every so often to keep the message in the forefront of their minds. Your employees need for instance to understand the importance of approaching emails with a healthy degree of scepticism and caution.
  • reporting mechanisms: staff must understand the need to swiftly report any concerns they have.  If for example they have inadvertently clicked on a link, speed is vital in dealing with it, computers might need to be isolated, systems shut down and so the sooner that IT are alerted the better.
  • no blame culture: mistakes can and do happen so it’s important that organisations foster a culture where employees who may be embarrassed by their possible mistake still speak up as soon as possible, without fear of negative consequences.

The attack has got into your systems – what can HR do then?

So despite the organisation’s best efforts, the virus is in your systems. What happens next? While the focus is likely to be on IT’s efforts, it’s important to remember to keep staff informed, of what is happening. You don’t need to give them every single detail, but remember that it’s likely to be an uncertain time for them and you want to avoid them getting their news from possibly ill-informed media or social media messages. You’ll also need to think about whether it’s possible for them to still work from home while you are dealing with the IT challenges. Once the immediate threat has been resolved, HR can support with reflecting on lessons learned and devising adaptations to training and policies, to avoid the likelihood of future occurrence.

With the increasing threat of cyber-attacks, HR teams have a lot to think about. If you would like to discuss this topic further or need our assistance on any other HR matter, please contact Simon Martin in our team on 07384813076.

Alcohol at work: a wellbeing or discipline issue?

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This year’s Alcohol Awareness Week (7-13 July 2025) focuses on ‘Alcohol and work’, making it a great opportunity for employers to review their approach. So, how do you balance managing behaviours with providing appropriate support to staff?

Why is it important for employers to act?

Alcohol misuse isn’t just a Christmas party concern – it can affect your organisation year-round. Staff who misuse alcohol can lack motivation or be irritable, impacting on colleague relationships. They may create risks for themselves or others connected to accidents at work, and may have poor timekeeping or attendance, due to hangovers or other more serious health complications.

The role of policies and procedures

An agreed policy helps to ensure alcohol-related issues are dealt with as legitimate workplace matters in a consistent way. Policies can set expectations about behaviour and the consequences of contravening the rules while also fostering a safe environment where employees can seek help. But policies aren’t the only tool for employers. Supporting employee wellbeing is crucial regardless of whether formal disciplinary action is required – they are not mutually exclusive.

The benefits of including wellbeing in your approach

Workplaces can inadvertently contribute to somebody’s risk from alcohol though long hours, stress, blurred work and home life boundaries, or alcohol being available at work events. Supporting staff wellbeing and creating a non-judgemental environment where they can request help, can support your duty of care to employees and potentially prevent problems becoming real issues at work. Additionally, this approach can enhance your reputation – by supporting people at a difficult time in their life you are more likely to attract and retain talented people and help minimise the impact of alcohol on their work.

Legal implications

While alcohol misuse itself is unlikely to be directly covered by the Equality Act 2010, related health impacts such as depression or liver disease may qualify as disabilities. In such cases, you must explore an employee’s health situation and consider reasonable adjustments to provide appropriate support.

What does practical wellbeing support look like?

Each situation will need to be considered individually. Options to support wellbeing could include:

  • Referring employees to Occupational Health for advice about health impacts and support strategies for you to consider.
  • Equip managers with knowledge of clear procedures and resources so that they can guide employees to avenues of support (internally and externally).
  • Ensure staff are aware of any Employee Assistant programme to access external support.
  • For those who prefer not to speak to somebody directly, have resources available on your intranet about addiction and advice for those struggling. 
  • Allow time off for recovery support or treatment to help an employee move forward.
  • Embed a professional, empathetic approach across the organisation to ensure consistency and build trust.
  • Maintain confidentiality about issues that are shared.
  • Regularly review workload and other potential stressors at work.
  • Consider the role of alcohol in workplace events.

In summary, it can be challenging, but it is possible to balance wellbeing support with managing alcohol-related behaviours. Clear policies set expectations and foster a safe, non-judgmental environment. You can also benefit your organisation by considering measures to support staff and develop a well-informed workforce.

If you would like help with managing alcohol at work or support for other HR matters, please contact Claire Parr in our team on 07385475786.