How Narrow Quay HR can support Healthcare Providers
Narrow Quay HR: Tailored HR support for healthcare providers, including pragmatic and cost-effective advice on employment matters, contract and policy review, training, workplace mediation, leadership development, and more.
Healthcare Providers face unique and often complex HR challenges. With an ever-changing regulatory landscape, increasing patient demands, and the need to maintain a motivated and engaged workforce, it is vital for healthcare organisations to have robust HR frameworks in place. As a specialist HR consultancy that sits within VWV, Narrow Quay HR (NQHR) is exceptionally well-positioned to support healthcare providers by offering tailored HR solutions that address their specific needs.
NQHR history and background
NQHR was founded in 2017 by two lawyers in VWV’s Employment Law team, Caitlin Anniss and Sarah Martin. Since then the team has grown considerably and today all of our HR consultants are either fully qualified employment lawyers or experienced HR professionals who give our clients both solid legal grounding and pragmatic HR advice. The delivery of commercial, creative and pragmatic advice is tailored for each client, regardless of the size of the organisation. Narrow Quay HR has extensive experience working with healthcare providers.
Key Services Healthcare Providers
- HR Retainer Service: Our monthly or annual retainer package offers flexible HR support to your organisation at a level tailored to your HR needs. Your dedicated named HR consultants are on hand to all aspects of HR support, advising on complex employee situations, drafting letters and emails, or simply acting as a sounding board. We work proactively alongside you to support you in managing challenging issues and achieving your organisation’s strategic people goals. There is the option to add insurance to the retainer to provide peace of mind in the event that matters proceed to a legal claim
- Employment Contracts and Policy Audits: Ensuring that employment contracts and policies are up-to-date and legally compliant is crucial. Narrow Quay HR can review and update contracts, handbooks, and policies to reflect current legislation and best practice. This helps both to mitigate risks and maintain a positive employer-employee relationship. We also offer an updating service, giving you piece of mind that the documents remain current.
- HR Training: Training is essential for maintaining a high-performing workforce. Narrow Quay HR provides bespoke training sessions tailored to the healthcare sector. This includes training on managing difficult conversations, handling absences and performance issues effectively and broader management and leadership training. , .
- Workplace Mediation: Conflicts in the workplace can be particularly disruptive in a healthcare setting, where teamwork and collaboration are essential. Narrow Quay HR provides impartial mediation services to help resolve conflicts quickly and effectively, minimising disruption and maintaining a harmonious working environment.
- Workplace Investigations: Unfortunately, sometimes serious disciplinary or grievance matter arise in the workplace , which require impartial and thorough investigations. Narrow Quay HR offers a confidential and professional investigation service, ensuring that matters are handled fairly and in compliance with employment law. This allows organisations remain focussed on their core activities, confident that the issue is being dealt with professionally and effectively.
- Coaching and Leadership Development: Effective leadership is critical in all sectors and the healthcare sector is no different. Narrow Quay HR offers coaching for practice managers, partners, and other leaders to enhance their management skills and support their professional development.
Narrow Quay HR stands out for its practical, client-focused approach. We understand the pressures faced by healthcare providers and work closely with clients to deliver tailored solutions that are both pragmatic and cost-effective. Our emphasis on plain English advice ensures that clients can easily understand and implement their recommendations. We work closely with our colleagues in VWV and will always let you know if we consider that their qualified legal advice would be helpful.
The healthcare sector is a uniquely demanding environment, but with the right HR support, organisations can overcome challenges and thrive. Narrow Quay HR’s expertise, tailored services, and practical approach make us an invaluable partner for GP practices and other healthcare providers. Whether it’s resolving workplace disputes, providing training, or managing HR processes, Narrow Quay HR ensures that healthcare organisations are equipped to meet their workforce needs with confidence.
