Tag Archive for: Mental Health

Movember – Riding the cobbles.

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I recently did a cycling trip to Northern France and Belgium and spent quite a bit of my time riding on the cobbled ‘secteurs’ which are rough sections of road. Those secteurs are very dear to the hearts of a lot of cycling fans, like me, because they feature in the (in)famous one day race called Paris Roubaix, which is also known as the ‘Hell of the North’. Ok, so what has this got to do with Movember?

When I was riding on the cobbles I wasn’t thinking about anything else, I was concentrating solely on where I was on the road, where the ditch was, where the next turn was and what the deep puddles on the road were covering up. I was also riding quite hard, enough to be out of breath. By the end of each cobbled secteur, my hands were tingling and I was grinning broadly. As well as being challenging and a lot of fun, I could tell it was doing a lot for my mental health. It really reminded me in a very practical, and muddy way of the benefits of exercise.

Turning to the workplace, as Movember approaches, it’s a good opportunity for employers and HR professionals to reflect on the importance of supporting men’s mental health in the workplace. One practical and effective way to do this is by promoting exercise as a tool for improving mental wellbeing.

Physical activity has long been recognised as a key contributor to mental health. Exercise releases endorphins – chemicals in the brain that reduce stress and boost mood. It also improves sleep, reduces anxiety, and enhances overall cognitive function. For men, who may be less likely to seek help for mental health issues, exercise can be an accessible and non-stigmatising way to manage stress and improve wellbeing.

Why Focus on Men’s Mental Health?

Statistics show that men are disproportionately affected by mental health challenges, with suicide being the leading cause of death for men under 50 in the UK. Many men face pressures to appear strong and self-reliant, which can make it harder for them to seek help. Encouraging exercise in the workplace can be a subtle yet effective way to support men’s mental health without requiring them to explicitly ask for help.

How Employers Can Help

You probably can’t send everyone to ride the cobbles (although I can highly recommend it!) but you can do things like promote active breaks: encourage walking meetings, lunchtime runs, or stretching sessions to integrate movement into the workday. You could also promote cycle to work schemes.

You could also provide access to gym memberships, fitness challenges, or team sports.

You could use Movember as a platform to discuss men’s mental health openly and share resources, including the benefits of exercise.

By championing exercise as a tool for mental health, employers and HR professionals can play a vital role in supporting men’s wellbeing, creating a healthier, happier workplace this Movember and beyond.

If you would like to discuss anything in this piece, including tyre width and pressure and padded handlebar tape (!) then please contact Simon Martin in our team on 07384 813 076.

Alcohol at work: a wellbeing or discipline issue?

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This year’s Alcohol Awareness Week (7-13 July 2025) focuses on ‘Alcohol and work’, making it a great opportunity for employers to review their approach. So, how do you balance managing behaviours with providing appropriate support to staff?

Why is it important for employers to act?

Alcohol misuse isn’t just a Christmas party concern – it can affect your organisation year-round. Staff who misuse alcohol can lack motivation or be irritable, impacting on colleague relationships. They may create risks for themselves or others connected to accidents at work, and may have poor timekeeping or attendance, due to hangovers or other more serious health complications.

The role of policies and procedures

An agreed policy helps to ensure alcohol-related issues are dealt with as legitimate workplace matters in a consistent way. Policies can set expectations about behaviour and the consequences of contravening the rules while also fostering a safe environment where employees can seek help. But policies aren’t the only tool for employers. Supporting employee wellbeing is crucial regardless of whether formal disciplinary action is required – they are not mutually exclusive.

The benefits of including wellbeing in your approach

Workplaces can inadvertently contribute to somebody’s risk from alcohol though long hours, stress, blurred work and home life boundaries, or alcohol being available at work events. Supporting staff wellbeing and creating a non-judgemental environment where they can request help, can support your duty of care to employees and potentially prevent problems becoming real issues at work. Additionally, this approach can enhance your reputation – by supporting people at a difficult time in their life you are more likely to attract and retain talented people and help minimise the impact of alcohol on their work.

Legal implications

While alcohol misuse itself is unlikely to be directly covered by the Equality Act 2010, related health impacts such as depression or liver disease may qualify as disabilities. In such cases, you must explore an employee’s health situation and consider reasonable adjustments to provide appropriate support.

What does practical wellbeing support look like?

Each situation will need to be considered individually. Options to support wellbeing could include:

  • Referring employees to Occupational Health for advice about health impacts and support strategies for you to consider.
  • Equip managers with knowledge of clear procedures and resources so that they can guide employees to avenues of support (internally and externally).
  • Ensure staff are aware of any Employee Assistant programme to access external support.
  • For those who prefer not to speak to somebody directly, have resources available on your intranet about addiction and advice for those struggling. 
  • Allow time off for recovery support or treatment to help an employee move forward.
  • Embed a professional, empathetic approach across the organisation to ensure consistency and build trust.
  • Maintain confidentiality about issues that are shared.
  • Regularly review workload and other potential stressors at work.
  • Consider the role of alcohol in workplace events.

In summary, it can be challenging, but it is possible to balance wellbeing support with managing alcohol-related behaviours. Clear policies set expectations and foster a safe, non-judgmental environment. You can also benefit your organisation by considering measures to support staff and develop a well-informed workforce.

If you would like help with managing alcohol at work or support for other HR matters, please contact Claire Parr in our team on 07385475786.

Neurodiversity: Five things employers can do to get the best from neurodiverse staff

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ACAS recently published an independent report, which raises an important question: what can leaders and managers do to better support their neurodiverse employees; and why is it so crucial for them to take action?

Neurodiversity refers to the natural variation in how people think, learn, and process information, encompassing conditions such as autism, ADHD, dyslexia, and dyspraxia. This includes individuals who identify with these groups, whether formally diagnosed or not. According to the Acas report, entitled, “Bosses urged to do more to support neurodiverse staff”, it is estimated that between 15% and 20% of UK adults are neurodivergent. That’s a large proportion of our workforce who may not be getting the support they need.  In response to this, the following actions can be taken:

1. Recognise the importance of neurodiversity for your organisation (large or small)

It is often understood that a workforce that feels supported by their employer is likely to be more effective and this is no different for the neurodivergent workforce. By fostering an environment where everyone can thrive, you unlock creativity, innovation, and diverse problem-solving approaches that benefit your entire organisation.

2. Model inclusion through your actions and behaviours

Senior leaders have a key role in showing commitment to neurodiversity inclusion through their actions and behaviour. Raising awareness across your organisation is critical to normalising neurodiversity. Host workshops, seminars, or guest talks to educate staff about different neurodiverse conditions.

Creating a culture of inclusion also involves addressing unconscious bias. Neurodiverse individuals may face stigma or misunderstanding about their capabilities. Challenge stereotypes by celebrating achievements and showcasing the value neurodiverse employees bring to your organisation.

3. Equip your managers with the skills to support neurodivergent staff

Acas found that line managers are pivotal in supporting neurodivergent employees. It is therefore critical that your managers are able to foster understanding and empathy. Line managers need to feel capable and confident to discuss neurodiversity and know how to respond when someone tells them about their neurodivergence or asks for adjustments at work.

You should equip managers to recognise the strengths and challenges associated with neurodiversity and understand how to provide appropriate support. For instance, someone with dyslexia might benefit from text-to-speech software or additional time for written tasks, while an employee with ADHD might excel in roles with fast-paced responsibilities.

4. Consider neurodiversity throughout the employee lifecycle

Neurodiverse people will often get a first impression of your organisation through the recruitment process. Inclusive recruitment starts with your job descriptions. Avoid jargon or unnecessarily complex language that might deter neurodiverse candidates. Be clear about the essential skills required and flexible in how those skills might be demonstrated. For example, rather than demanding experience in a specific software, ask for a candidate’s ability to adapt to new tools.

During interviews, consider offering alternative formats. Some neurodiverse individuals might struggle with traditional face-to-face interviews. Providing the option of written responses, task-based assessments, or virtual interviews can create a more level playing field. Clear instructions, a structured agenda, and advance notice of questions can also reduce anxiety.

Considering where you can be flexible to get the best from your neurodiverse workforce then applies throughout the employee lifecycle in areas such as performance management and attendance management, training and the day to day interactions and open culture within your organisation.

5. Appreciate the individuality of neurodiverse conditions

Each neurodiverse person will have an individual experience of their neurodiversity. Being flexible in responding to this difference will support getting the best from your neurodiverse staff. For example, your workplace policies should be adaptable. Allowing flexible working hours or remote work options accommodates individuals who might find commuting or rigid schedules challenging. Additionally, ensure there is clarity in day to day communication—be explicit about expectations, deadlines, and feedback processes. Using project management tools and visual aids can help everyone stay on the same page. And if you are planning change at work, consider the timing, frequency, clarity and necessity of communication to reduce overwhelming people with information and ensuring the message is clear.

Regular check-ins and open communication channels build trust and allow employees to share what works for them. Instead of making assumptions, ask: “How can we support you to do your best work?” This not only personalises support but also empowers employees to take ownership of their needs.

A workplace for everyone

Creating a neurodiverse-inclusive workplace is not a one-size-fits-all approach. It requires your genuine commitment, ongoing education, and a willingness to adapt. By embracing neurodiversity, you can foster a richer, more dynamic workplace where every individual has the opportunity to thrive. In doing so, you not only enhance your own success but also contribute to a more equitable society.

It’s essential to recognise that supporting neurodiversity goes beyond ticking boxes or merely meeting legislative requirements. Instead, it’s about valuing the unique perspectives that each individual can bring. Everyone is different, and neurodiversity is just one dimension of diversity. Each person who comes to work contributes their own experiences, abilities, and challenges, and acknowledging this helps create a workplace where all employees feel valued and supported.

If you would like help with managing and supporting neurodiversity in your workplace or to discuss our forthcoming training on neurodiversity at work, please contact Claire Parr in our team on 07385475786.

The Neonatal Care Leave and Pay Act 2023 comes into force on 6 April 2025. Are you ready?

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There will be a new statutory right to neonatal care leave, and in some cases, pay for parents of premature or seriously ill babies that are born on or after the 6 April 2025. So how are you going to practically implement these changes in your organisation?

Why has this Act been introduced?

According to the charity Bliss, one in seven babies born in the UK receive neonatal care, which is approximately 90,000 per year. The average stay in neonatal care is seven days, but the length of stay can vary significantly depending on how early the baby is born and where babies are born at up to 27 weeks of gestation, the average stay can be as long as 92 days.

What should employers be aware of?

The new legislation will only be eligible when a baby remains in neonatal care for at least 7 consecutive days, so is only likely to be taken by parents of premature babies and those requiring complex medical care.

Neonatal care is defined as medical care provided to a baby after birth in specific settings, such as medical care provided in a hospital. The regulations also clarify that routine post-natal check-ups and general health monitoring are not covered under the Act.

In summary, the new Act will consider the right to leave and the right to pay separately. This means employers will need to be clear on eligibility rules for any staff who request the leave and pay.

  • Neonatal care leave is a day-one right, which means any employee will be eligible regardless of length of service or earnings. This means that if the employee’s baby meets the above eligibility (i.e. remains in neonatal care for seven consecutive days), then an employee can take up to 12 weeks of leave in addition to any other family friendly leave entitlements.
  • Neonatal care pay is subject to length of service and earnings qualifying criteria.

With this in mind, employers will need to be mindful of how to discuss this with employees who may not realise that they may not be entitled to both.

Neonatal care leave

As stated above, eligibility for leave is when the employee’s baby remains in neonatal care for seven consecutive days. In this case, the employee can take up to 12 weeks of leave and this is in addition to any other family friendly leave entitlements. Further criteria are as follows:

  • The seven consecutive days requirement of neonatal care must be immediately after the birth and fall within the first 28 days of life
  • Leave cannot be taken for the first week of care and the leave is accrued in arrears
  • The leave must be taken within 68 weeks of the baby’s birth.

The above is useful to think about when considering how other periods of leave could be taken at this time, e.g. paternity leave could be taken before neonatal care is.

The leave is available for birth parents, intended parents in surrogacy arrangements, adoptive parents and partners.

The leave has been divided into two tiers which specify when the leave can be taken and the associated notice requirements:

  • Tier 1 applies when the baby is still receiving neonatal care. It can be taken in non-consecutive blocks. Employees need to advise their manager before their first day of Neonatal care leave, or as soon as reasonably practical
  • Tier 2 will apply after the baby has been discharged from neonatal care, and needs to be taken in one continuous block. Employees need to give at least 15 days’ notice to take a single week, or 28 days’ notice for two or more consecutive weeks- although employers could decide to waive the statutory notice requirements.

Neonatal pay

To be eligible for pay as well as leave, employees must have at least 26 weeks’ continuous service at the ‘relevant week’, which is the week preceding the 14th week before the estimated week of childbirth, or the week when the adopter is notified of the match. They must also earn at or above the lower earnings limit.

Employees can receive up to 12 weeks of pay, depending on how long their baby remains in neonatal care. The pay is set at the statutory rate or 90% of average weekly earnings, whichever is lower.

Further guidance

The government is planning to publish guidance to support both employers and employees in understanding the new right to neonatal care leave and pay.  At the time of writing, this guidance is expected before the end of March, so do watch out for further updates.

If you would like to discuss the new requirements further, please contact Rachel Walker in our team on 07392 090 890.

April marks Stress Awareness Month – an ideal time to reflect on the well-being of your employees

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Stress is as prevalent as ever in today’s workplace, significantly impacting overall productivity, morale, and even the long-term success of the organisation. So, are you doing enough to support your employees?

The impact of stress

Many of us will know that stress is a natural response to the demands and pressures of life, but when it becomes chronic or overwhelming, it can lead to burnout, anxiety, and depression. According to the Health and Safety Executive (HSE) statistics for 2023/24, 776,000 employees suffered from work-related stress, depression or anxiety. This of course does not include those suffering with non-work related stress, managing busy personal lives as well as work or other commitments.   

Stress affects every aspect of an employee’s performance, from their ability to focus, to their level of engagement and overall satisfaction at work. Beyond individual health concerns, the ripple effect of stress on a team can manifest as absenteeism, attrition, and decreased productivity.

What can employers do to minimise stress for employees

While recognising the symptoms and impacts of stress is important, employers need to take proactive steps to create a supportive work environment and help employees manage stress before it becomes overwhelming. Here are some key strategies:

  • Educate employees on stress management: as well as written resources, consider running  workshops, drop-in cafes, training sessions on specific coping strategies such as mindfulness and time management.
  • Promote open conversations and mental health support: creating an environment where employees feel comfortable discussing their stress and mental health challenges is crucial in reducing the stigma around seeking help and making employees feel more confident in reaching out when needed. Encourage managers to check in with their teams regularly in their 1:1s and offer a supportive ear. If the organisation has an Employee Assistance Programmes (EAPs), signpost staff to any resources that could help such as CBT or counselling.
  • Foster a healthy work-life balance: finding the balance between work and personal lives can be a struggle for many employees. Offering flexible work options, such as remote work or flexible hours, can greatly reduce stress by allowing employees to manage their time more effectively. Encourage employees to take breaks throughout the day to recharge, and discourage a culture of overwork, where employees feel obligated to work beyond their normal hours or be available on their non-working days.  Employers should model healthy work-life balance behaviours avoiding after-hours emails or communications unless absolutely necessary.
  • Create a positive work environment: foster a culture of recognition, inclusivity, and support, where employees feel valued and appreciated. Regular recognition of employees’ hard work can boost morale and motivate individuals to perform at their best. The physical work environment is equally important – adequate lighting, ergonomic furniture, and access to spaces for relaxation can all have a significant impact on stress reduction. Small changes to the physical environment can create a more calming and conducive atmosphere for productivity.
  • Provide opportunities for employee engagement: Engaged employees are less likely to experience chronic stress. Offering opportunities for employees to engage in team-building activities, professional development and volunteering can help create a sense of purpose and belonging. These activities not only promote connection between employees but also offer a break from the routine pressures of the workplace.
  • Monitor workloads and set realistic expectations: overwhelming workloads and unrealistic expectations are among the primary sources of work-related stress. Consider implementing a system for monitoring work levels and providing support when necessary. Managers should be trained to spot signs of employee burnout and take appropriate steps to distribute tasks evenly, offer assistance, or adjust deadlines.
  • Encourage physical activity and wellness programmes: physical health is directly linked to mental well-being. Encourage employees to participate in wellness programmes, such as fitness challenges, yoga sessions, or access to gym memberships. Physical activity can greatly reduce stress and improve overall health, leading to greater productivity and fewer sick days.

External resources

Organisations such as Mind, Stress Management Society and Mental Health Foundation all offer useful advice and guidance for employees on managing their stress.  Signposting to external agencies can be helpful in encouraging staff to take an active role in managing their stress.

Stress Awareness Month is a timely reminder that employee wellbeing is essential to the success of any organisation. But it’s not a one-off activity.  It should be part of ongoing communication with staff on managing their mental wellbeing, educating them on the risks of stress, encouraging self-reflection, providing a safe environment to share if they’re struggling, and providing the tools and resources for them to manage and mitigate the impacts of stress. By taking a continuous and proactive approach,  employers can build a resilient and engaged workforce.

If you’re looking for tailored strategies, support or guidance in managing stress in your organisation please contact Helen Couchman in our team on 07799 901 669.

How to handle trauma-informed investigations

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Investigations by their very nature can be complex undertakings, particularly if you are dealing with matters of a sensitive nature. How do you handle investigations where someone has been traumatised by their experience?

Following the recent publication of the Equality and Human Rights Commission (EHRC)’s technical guidance on sexual harassment in the workplace, we have considered its impact on carrying out investigation and whether you are able to carry out an investigation with someone who has been traumatised?

What does the guidance say about investigations?

  • Thorough investigations: investigate all complaints promptly and thoroughly, ensuring impartiality and confidentiality
  • Training: ensure that those conducting investigations are trained in handling sensitive issues and understanding the impact of trauma.

This involves a consideration of trauma-informed investigations. What does that mean?

A trauma-informed investigation prioritises understanding and mitigates the potential re-traumatisation of the individuals involved, while maintaining the integrity and fairness of the process. This approach is particularly vital in workplaces or organisations where individuals may have experienced distressing events, such as harassment, discrimination, or violence.

Key steps to prioritise understanding and mitigate any further re-traumatisation

  1. Prepare with empathy: investigators need to consider the effects of trauma, including its psychological and physiological impacts. As part of that preparation, it’s important to understand that trauma can affect memory recall, emotional regulation, and communication.
  2. Create a safe environment: This is about ensuring the physical and emotional safety for all parties. Conduct interviews in private, neutral settings, and take time to communicate clearly about the process, expectations, and confidentiality.
  3. Use a person-centred approach: Prioritise the well-being of the individual. Listen actively and non-judgmentally. Be patient during an interview and allow for pauses or breaks if the person becomes overwhelmed.
  4. Adapt interview techniques: Using open-ended, non-leading questions are a key skill for any investigator. When considering someone who has experienced trauma, consider how to adapt those questions to avoid triggering distress. For example, instead of asking “Why didn’t you report this earlier?” ask, “Can you share what led to your decision to report this now?”.
  5. Minimise repetition: Avoid asking the individual to recount their experience multiple times, as this can compound distress. Record information accurately and share it only with those who need to know.
  6. Acknowledge and normalise responses: Understand that emotions such as anger, fear, or withdrawal are common trauma responses.
  7. Ensure transparency and support: Clearly communicate next steps and check in with the individual regarding their ability to access support, signposting to relevant resources, such as counselling or employee assistance programmes.

This is the approach that our experienced investigators at Narrow Quay HR take when we carry out investigations where the interviewee may have been traumatised by events that they have experienced. We can also provide training on how to carry out trauma-informed investigations.

If you would like to discuss training opportunities or would like some support in carrying out a trauma-informed investigation, please contact Simon Martin in our team on 07384 813 076.

Men’s Health Awareness

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I imagine many of you reading this article can’t quite believe it’s December already. I had a similar experience earlier this month, when Number One Son walked in displaying a moustache that Tom Selleck would have been proud of (early 80’s reference for fans of Magnum PI!). 

The reason for my surprise was not the arrival of facial hair on said-son’s face – it has been there for some time, all be it in a less-coiffured state. It was more that I had not realised it was ‘Movember-time’. Normally the arrival of this men’s health campaign is accompanied by a procession of a myriad of facial manifestations.  Whether it’s loved ones, friends, work colleagues or the milkman – moustache-marvels are usually evident everywhere!

So as I prepared to write this article on men’s health, it got me wondering – had I missed the campaign or could it be that men’s health is no longer an issue of interest?  Certainly, the evidence on men’s health is more compelling than ever and the statistics make for a sobering read.  A recent report by the Movember Institute of Men’s Health reported that a boy born in 2021 can expect to live 4 years less than a girl; 39% of UK men die prematurely before they are 75 years old; and suicide remains the leading cause of death among men aged 20-34 years, with the suicide rate was three times higher for men than for women. So the evidence suggest men’s health is most definitely still a matter for concern.

Support for men’s health

To reassure you, the ‘Movember’ campaign is as alive as ever and continues its work on raising awareness of men’s health as evidenced, not only by its annual Movember campaign, but also by its recent report mentioned above.  Other organisations focussing on men’s health include: MANUP?, Men’s Health Forum and Andy’s Man Club.  The increasing importance the work of such organisations was evidenced this year when the founder of Andy’s Man Club, Luke Ambler, was awarded the University of Bradford’s Outstanding Contribution Award recognising his work in raising awareness and support for men’s mental health.

What can employers do?

Given many of us spend a large proportion of our time working, it is logical that we look to our workplaces to continue that focus on men’s health.  Not only from a moral point of view, but it surely makes good business sense to promote the wellbeing of all sectors of the workforce.  Here are some ways you can provide that support men’s health:

  • Increase Awareness: If part of the issue is that men simply aren’t aware of possible health risks, run campaigns that seek to educate about men’s health issues, including the importance of early detection and mental health support.
  • Encourage Open Conversations: Create a safe space, such as a men’s forum, that encourages open discussions about health and well-being and support.
  • Support public initiatives: publicise and support campaigns such as Movember, Men’s Health week (annually in June), and Men’s Health Awareness month (annually in November) and encourage employees to participate.
  • Mental Health Support: signpost employees to any confidential counselling services, helplines, and resources for employees struggling with mental health concerns, whether that’s through a company funded Employee Assistance Programme or via external organisations.
  • Maintain a focus on health and wellbeing: Promote regular health check-ups, encourage employees to stay physically active and achieve a healthy work-life balance.
  • Men’s Health Champion: consider having a men’s health champion that employees can talk to and who can signpost them to support.
  • Lead by Example: Encourage senior management to set an example by taking care of their own health and well-being, demonstrating that it’s not a sign of weakness to seek support when needed.

Conclusion

Men’s health remains an important issue and continues to be highlighted and supported by many campaigns and charities.  Rather like the previously taboo subject of menopause, which is now a more accepted topic both outside and within the workplace, it seems that men’s health is also becoming a more normalised subject of conversation. Whilst Number One Son was very happy to see the end of ‘Movember’ – the attraction of being mostly clean-shaven had most definitely waned by the end of week one – for workplaces and society alike, the focus on prioritising men’s health must continue.  Integrating year-round initiatives with key campaigns such as ‘Movember’ can be a solution.  Ensuring those initiatives have real meaning and senior-level sponsorship will be key to delivering a genuine commitment to improving men’s health at work and ultimately in wider society.

If you would like our support on developing key initiatives on men’s health or more general staff wellbeing concerns, please contact Sue Meehan Boyes in our team on 07384 468797.

Navigating the Christmas party season: guidance for employers

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Whilst the holiday season provides the opportunity to bring teams together to celebrate the festive period and achievements over the last 12 months, on occasion it can also lead to some management challenges.

This article explores some example scenarios, and outlines steps for how as managers you can resolve these.

“Tis the season to be jolly…”. During the run up to Christmas, there can be many team lunches, organisation parties and networking events which your team members may wish to attend. These can be useful opportunities for colleagues to spend time together informally and are a great way to boost employee morale and show employees they are valued. Where you have hybrid arrangements, it’s also a nice way to bring people together face-to-face.

However, where alcohol is involved, there may be occasions where a manager has concerns about an individual’s behaviour, or feels they may still be under the influence when they are back at work. In these situations, managers may wish to:

  • Consider whether there are any health and safety concerns, as keeping everyone safe should be the priority. For example, if they have a role involving and hazards or machinery, they should be removed from this area immediately.
  • Think about what is the best approach for the individual – this could be sending the individual home to rest, or asking them to stay at work where colleagues could keep an eye on them until it may be safe for them to go home.
  • Consider any impact on the organisation – i.e. should they be kept away from customers and away from clients.
  • When the individual has returned to work, take any appropriate further action in line with any relevant policies. Depending on the situation, this could range from an informal catch-up highlighting the concerns to an investigation as part of a disciplinary process.

Another potential scenario could be when a Christmas party incident subsequently causes issues in the workplace and impacts on working relationships. Ways managers could resolve these are:

  • By reminding individuals that they are in the workplace, and any personal issues should be kept aside.
  • See if there are opportunities to keep individuals apart and separate to allow time to ‘cool off’.
  • Refer to any relevant formal procedures – depending on the scenario, the disciplinary procedure may need to be invoked or mediation considered.

In both the above scenarios, it’s useful for managers to keep notes and records, in case any further issues arise.

Ideally, it is better to avoid scenarios like these occurring in the first place.  If you are particularly concerned about the potential for tricky situations, you might want to consider issuing a reminder to employees of behaviour expectations at these types of events and signpost them to relevant policies, such as your Code of Conduct or Alcohol and Drugs policies.

For further advice on supporting your team during the Christmas period, contact Rachel Walker in our team on 07392090890.  

World Mental Health Day 2024: Prioritising mental health in the workplace

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As burnout rates continue to rise across industries, it has never been more important for organisations to take proactive steps to create healthier and more supportive working environments.

In recognition of this month’s World Mental Health Day and its theme “It is Time to Prioritise Mental Health in the Workplace”, we consider the impact of burnout on employees as well as organisations, the critical importance of placing mental health at the heart of organisational priorities, and outline the key strategies employers can adopt to mitigate and prevent it.

The impact of burnout

Burnout is not just an individual issue – it’s a widespread organisational crisis. Employees who experience burnout often face stress, anxiety, depression and exhaustion. This, in turn, leads to increased absenteeism, presenteeism, disengagement, and higher staff turnover. According to the Chartered Institute of Personnel and Development (CIPD) Health and Wellbeing at Work Survey 2023, mental health issues, including burnout, are one of the leading causes of long-term sickness absence. The average rate of employee absence per year has risen to 7.8 days per year, the highest in over a decade. If left unchecked, burnout not only harms employees’ mental health, but also affects the organisation’s overall efficiency.

Bridging the gap: From impact to solutions

Addressing burnout requires a multi-faceted approach that balances immediate support with long-term cultural change. Organisations that fail to act risk further exacerbating the consequences, while those that take proactive steps can create a healthier, more resilient workforce.  Outlined below are some key strategies for organisations to implement in order to assist with eliminating burnout.

Organisational strategies to eliminate burnout

  1. Set realistic expectations: Unmanageable workloads are a primary driver of burnout. Managers should set clear, achievable goals, redistribute tasks when necessary, and conduct regular reviews of workloads to prevent employees from feeling overwhelmed. Realistic expectations contribute to a healthier and more productive environment.
  2. Foster a supportive culture: Open conversations about mental health are crucial for reducing burnout. Employees should feel safe discussing their stress levels without fear of stigma. Training managers to recognise signs of burnout and providing support while fostering a culture of open dialogue around mental health can significantly reduce risk.
  3. Promote work-life balance: A balanced workload is essential for mental wellbeing. Offering flexible working hours, encouraging regular breaks, and ensuring employees take their vacation time are critical measures to prevent burnout.
  4. Provide mental health resources: Offering access to Employee Assistance Programmes (EAPs), counselling services, and mental health days gives employees vital tools to manage stress before it escalates into burnout. Implementing wellness initiatives and hosting mental health workshops also help to build awareness and resilience.
  5. Encourage autonomy and recognition: Empowering employees with control over their tasks and schedules helps reduce stress and improves job satisfaction. Recognising employee contributions boosts morale and combats emotional exhaustion, helping to prevent burnout from taking root.

Prioritising mental health in the workplace is not just a one-day initiative; it’s a long-term commitment that organisations must embrace all year-round. By taking meaningful steps to address burnout and foster a culture of mental wellbeing, organisations can ensure a more engaged, resilient, and productive workforce.

For specialist advice on employee wellbeing initiatives and mental health support in the workplace, contact Megan Britz in our team on at 07468 698957.

Baby Loss Awareness Week: what can employers do to support?

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In recognition of Baby Loss Awareness Week next month (9-15 October), we look at the statutory obligations and how workplaces can support staff affected by baby and pregnancy loss.

The inaugural baby loss awareness day was on October 15 2002 and was initiated by a group of parents. The annual campaign is now organized by the Baby Loss Awareness Alliance, which has a working party formed of six charities. These are:

  • Sands – saving babies lives. Supporting bereaved families
  • Bliss – for babies born premature or sick
  • The Ectopic Pregnancy Trust
  • The lullaby trust – safer sleep for babies, support for families
  • The Miscarriage Association; and
  • Tommy’s

Baby Loss Awareness Week is described by them as an opportunity:

  • To support bereaved parents and families and to unite with others across the world to commemorate their babies’ lives and lost pregnancies
  • To raise awareness about pregnancy and baby loss
  • To drive improvements in care and support for anyone affected and in the prevention of pregnancy and baby loss

How can you support this campaign?

Organisations can show their support for Baby Loss Awareness week in a number of ways. There are template posters and social media banners on the website, workplaces can hold an event or order pink and blue pins that staff can opt to wear. John Lewis is a big supporter of the campaign and in 2023 it lit up it’s flagship store in London in shades of pink and blue to mark the start of Baby Loss Awareness Week.

Support for your workforce

If you are reading this article and interested in supporting Baby Loss Awareness Week, then chances are you might also be wondering what support you are required to have in place and what opportunities there might be to enhance that.

Pregnancy and baby loss can occur in the form of miscarriage or stillbirth. A stillbirth happens when a baby is not born alive after 24 or more weeks of pregnancy, occurring in about 1 in every 200 births in England. If a baby dies before 24 weeks, this is considered a miscarriage of late foetal loss.

These distinctions are important when it comes to the statutory entitlements available to employees. When a baby is stillborn after 24 weeks or born alive at any stage but does not survive (referred to as neonatal death), all legal rights related to childbirth apply. This includes entitlement to maternity leave.

  • Maternity leave begins the day after the birth if it hasn’t started already.
  • Employees can return to work before the end of maternity leave by giving eight weeks’ notice. An employer may accept a shorter notice period, but employees cannot return during the first two weeks after the birth due to compulsory maternity leave regulations.
  • Both parents may also be eligible for statutory parental bereavement leave and pay in cases of stillbirth or neonatal death, in addition to maternity and paternity leave.

If a miscarriage occurs within the first 24 weeks of pregnancy, it is not legally classified as childbirth. As a result, parents are not entitled to statutory maternity, paternity, or parental bereavement leave. However, any necessary leave can be treated as pregnancy-related sickness under standard sickness policies.

Opportunities to offer additional support

In recognition of the challenge any form of baby loss can have on affected staff, some employers choose to offer additional support to any statutory entitlements. This can include a period of paid leave and support in cases of pregnancy loss at any stage. Some employers have taken a more proactive approach and developed specific policies covering miscarriage, stillbirth, neonatal death, unsuccessful fertility treatments, and abortion.

These polices can cover things like what an employee should do if they suffer a miscarriage whilst at work, signpost employees to internal support systems such as an Employee Assistance Programme (EAP) or a pregnancy or baby loss champion, if there is one, to explain entitlements to leave and pay. Recognising that baby loss can be a very individual experience, some employers choose to involve their staff in the development of any such policies, to ensure the support offered is relevant and meaningful for all staff. Taking this approach can really help to demonstrate an organisation’s commitment to supporting employees and provide a clear framework and reference point to help everyone during what is likely to be a very distressing time for the individuals affected.

Baby Loss Awareness week is an opportunity to actively showcase your support with communication campaigns and events. As with many sensitive topics, creating the space for discussion is often the starting point and can facilitate opportunities for further engagement. But most of all, a genuinely compassionate, supportive and thoughtful approach is likely to be hugely appreciated and give individuals one less thing to worry about as they recover from their loss.

If you would like any support or advice on this topic, please contact Sarah Martin in our team on 07799 136 091.