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In recent years, the conversation around workplace culture and employee wellbeing has intensified, particularly regarding the issues of sexual harassment.

On 26 October 2024, the Worker Protection (Amendment of Equality Act 2010) Act 2023 introduces new sections into the Equality Act 2010, placing employers under a duty to take ‘reasonable steps’ to prevent the sexual harassment of their employees in the course of their employment.  In this article we outline the key aspects of this new Preventative Duty and the practical steps employers should be taking to ensure compliance.

What is the new duty?

The duty places a proactive responsibility on employers to prevent sexual harassment in the workplace, including a duty to protect workers from harassment (of all types) by third parties such as customers or clients. It outlines that employers are required not only to respond effectively to incidents of harassment but also to take reasonable steps to prevent such incidents from occurring in the first place.

Key features of the duty:

  • Proactive Prevention: Employers must implement policies and training aimed at preventing sexual harassment. 
  • Cultural Assessment: A focus on workplace culture will be essential. Employers are encouraged to regularly assess their workplace environment and practices.
  • Clear Reporting Procedures: There must be clear mechanisms in place for employees to report harassment without fear of retaliation.
  • Accountability: Employers can be held accountable not just for incidents that occur but also for failing to take adequate preventative measures.

Employment tribunals will be able to award an uplift of up to 25% to an employee’s discrimination compensation where they find that there has been a breach of the duty.  Given that compensation awards for harassment claims are uncapped, failing to comply with the new duty could be costly.

Practical steps employers should undertake now

1. Conduct a culture audit

Start with a thorough culture audit to assess the current state of your workplace. This should include:

  • Employee Surveys: Gather anonymous feedback on perceptions of workplace safety, inclusivity, and experiences with harassment.
  • Focus Groups: Conduct focus groups to gain deeper insights into employee concerns and suggestions for improvement.
  • Policy Review: Assess existing policies related to harassment, discrimination, and reporting mechanisms. Ensure they align with the new duty.

2. Risk assessments

Implement risk assessments focused on identifying potential harassment risks specific to your workplace. This includes:

  • Identifying High-Risk Areas: Assess departments or roles where incidents may be more likely to occur, such as those involving power dynamics or close personal interactions.
  • Environmental Factors: Consider workplace layout, social activities, and remote working practices that could contribute to harassment risks.

3. Training and awareness

Develop comprehensive training programmes tailored to your organisation’s needs:

  • Mandatory Training: Ensure all employees, including leadership, undergo training on sexual harassment, focusing on recognising, preventing, and responding to inappropriate behaviour.
  • Regular Refreshers: Establish ongoing training sessions to keep the conversation alive and encourage continuous learning.

4. Enhance reporting mechanisms

Make it easy for employees to report incidents:

  • Anonymous Reporting Options: Consider introducing secure and anonymous channels for reporting harassment, ensuring employees feel safe to speak up.
  • Clear Procedures: Develop and communicate clear procedures for how reports will be handled and the support available to those who come forward.

5. Foster open communication

Create an environment where employees feel empowered to discuss concerns:

  • Regular Check-ins: Encourage managers to conduct regular one-on-one check-ins with their team members to discuss workplace culture and any concerns they may have.
  • Leadership Role: Ensure leaders model appropriate behaviour and promote a zero-tolerance stance on harassment.

6. Monitor and evaluate

Implement a system to monitor the effectiveness of your measures:

  • Regular Reviews: Set up a schedule for regular reviews of harassment policies and procedures, incorporating employee feedback.
  • Incident Tracking: Keep track of reported incidents and responses, using this data to inform future training and policies.

Conclusion

The new Preventative Duty presents both challenges and opportunities for organisations. By taking proactive steps now – conducting audits, implementing robust training programmes and fostering a culture of continuous review and open communication – employers can not only comply with the new legislation but also contribute to a more respectful and inclusive workplace.

If you would like discuss how you can ensure your organisation is compliant with the new duty, or to enquire about our Workplace Culture Strategy Support Package, training courses, or risk assessment templates, please contact Jo Bradbury in our team, on 07570 372118.

Home | workplace culture

Are you confident that you know how your staff are feeling at work? Have you noticed tensions in the staffroom or at meetings, but no one suggests anything is amiss?

Perhaps you already do an employee engagement survey but don’t feel this is giving enough relevant details. Or perhaps you are aware that there is a particular team which is not functioning well and you can’t quite establish why that is.

There can be a variety of reasons why it can be hard to get to the heart of what is happening in situations such as this – finding time in a busy schedule, using the right tools to gather in that feedback. Sometimes there is a reluctance from staff to engage on sensitive issues or to speak about colleagues. If left unchecked these tensions may well develop into significant issues for you. Undertaking a traditional workplace investigation to look into these matters might not be the right tool, as the concerns may not focus on one individual, may come too late, may not be practicable, or might not really get to the bottom of the issue.

What Does a Culture Review Involve?

This is where a culture review can really help. It can take a number of forms – online surveys directed at the particular issue, focus groups or one-to-one interviews. Often a culture review will involve a mixture of these methods to really gain a detailed understanding of what is going on.

What Data Can a Culture Review Gather?

At Narrow Quay HR we have a lot of experience in running a variety of culture reviews – looking at general morale across the staff community, dysfunctional teams, character clashes and conflicts. We have also conducted reviews to check in on staff confidence and understanding of key policies such as safeguarding. We know that staff respond really well to a third-party undertaking this type of review – it reassures them of confidentiality (or, potentially, even anonymity), enables them to talk more freely than they would to colleagues and/or offer constructive feedback where they might not otherwise feel able to voice their thoughts, and demonstrates the school’s commitment to finding a resolution.

How Narrow Quay HR Can Aid Your Culture Review

We work with you to develop the right medium for gathering the feedback you need, and through our analysis will draw together the key themes with recommendations for action. We analyse the data we collate and provide you with a report setting out themes and findings, and our recommended next steps. We can meet with you to discuss our findings and any appropriate follow up. We can support you with actions that may flow from the review, which may be more formal investigations into particular incidents or mediation where you have unresolved conflicts.

Narrow Quay HR is a subsidiary of VWV and our team of HR consultants are a mix of former lawyers who now specialise in HR and highly experienced HR professionals, giving you solid legal grounding and practical expertise.

If you would like to talk to us about your individual HR needs, please contact Sue Meehan Boyes in our team on 07384 468797.